Communications In Action can offer your business solutions that allow your office to run smoothly and efficiently. Listed below are some examples of the solutions Communications In Action offers some major industries:

  • Financial Services companies understand that simply offering the best product is no guarantee of success. Competition is fierce as regulatory and economic issues intensify market pressures, and financial services providers must be nimble and lean while providing a consistently high level of prompt, friendly, personalized customer service. CIA knows that every contact is critical to the bottom line, which is why its Unified Communications solutions can help financial services companies do more for less, while still meeting their customer and business commitments.
  • Healthcare Providers have the highest demands and expectations placed upon them, and are under constant pressure to provide ever higher levels of patient care and responsiveness, while cutting costs. The convergence of IP and traditional telephony services holds the key. CIA’s Unified Communications solutions can help Healthcare organizations save time, save money, and even save lives.
  • Insurance Firms must communicate quickly and efficiently with their customers – at anyplace and anytime — to help them resolve claims, win new business and get ahead in a highly competitive marketplace. That’s why savvy Insurance Firms are turning to CIA’s Unified Communications solution to achieve the benefits of quality, affordable enterprise-class VoIP that cuts costs and boosts productivity by weaving employees into a single team across multiple locations. With CIA you quickly achieve a high ROI and tap the benefits of proven, leading-edge business VoIP services.
  • Law Firms need to provide a level of service to their demanding client that distinguishes them from the competition. Clients expect service and assistance anytime and anywhere – your Law firm needs accessibility and mobility to meet their expectations. CIA’s Unified Communications solutions deliver on your client’s expectations and enable the kind of collaboration that lets your employees work as a team across multiple offices and time zones to meet client needs, win deals, cut costs and get the job done.
  • Real Estate companies with agents and brokers who work both in the field and in different offices have more unique needs. Answering every sales call “live” means more new business, smoother transactions and more satisfied customers. To make the most of every sales opportunity agents need instant access to contact information and contact databases; the ability to conference customers and colleagues quickly; and ensure they can communicate with clients and prospects at any time, from any location. Answering and routing a high volume of inbound calls can frustrate even the most seasoned employees, while long hold times and misdirected calls annoy both current and prospective sellers, buyers, owners and tenants.
  • Service Industry companies such as restaurants and restaurant chains, car dealerships with sales, service and financial departments require maximum flexibility in call handling so that calls are routed to the right group or person, minimal efforts to manage the phone system, integration into and with PCs, reservation/customer/CRM applications, fax and e-mail, and the ability to seamlessly answer calls wherever you are on multiple types of “phones.”

For a solution based on your business, please give us a call and we will talk with you to create a solution that fits your needs – (571) 237-4396.